The problemNigerians in the diaspora want to speak, read and write their native languages, but few products are built for African languages or for them.
What I didLed user research and storyboarding, defined personas, flows and wireframes, then designed the learner app and the admin portal.
The resultThe MVP was measured on downloads and store reviews. Add those numbers here.
Problem & my role
Fluent in English. Rusty at home.
Sorolingo was founded by young Nigerians dedicated to keeping Nigerian culture alive. It helps Nigerians abroad not only speak their languages, but become fluent and confident enough to read and write them.
Fast internet and the shift to online learning after Covid-19 opened a new way to reach them. The brief also covered educators and creators, who needed to set up learning centres, upload materials and set tests, while learners take quizzes, join leagues and give feedback.
What I owned
User research and competitive analysis
Storyboarding the learner's journey to align business and design goals
Personas for adult learners and families
User flows and wireframes for the learner app
UI iterations of onboarding, dashboard and tests
The admin portal for managing courses, admins and learners
How the work ran · Mar – Jun 2022
01 · DiscoverResearch
CompetitorsUser research
02 · DefineStoryboard
JourneyPersonas
03 · StructureFlows
User flowsWireframes
04 · DesignIterate
OnboardingDashboardTests
05 · OperateAdmin portal
CoursesUsers
Team: Omolola Adegoke, Naheem Lan, Olaide Noah and Tayo Olakunle.
Research
What exists, and what's missing.
We did a comprehensive review of direct and indirect competitors to see what's available today and where the gaps are.
Mandla
Kids' culture game
Duolingo
Sorolingo (designed)
Who it's for
Adults reconnecting with African roots
Children
Everyone, major world languages
Nigerians in the diaspora and their families
Nigerian languages
✓ incl. Yoruba & Igbo, 15 total
Culture through play
– focus on most-spoken
✓ the core
Reading & writing fluency
–
–
✓
✓ a stated goal
Tools for educators
–
–
–
✓ centres, tests, uploads
Model
Black-owned app
App Store & Play Store
Free with ads, or paid Plus
MVP
From my competitive analysis. A dash means it wasn't a focus I noted, not that the feature is absent.
Storyboarding → personas
I storyboarded the learner's journey to line up business and design goals. The storyboard shaped two personas, and each one later drove a design decision.
01Abroad, Ayo lives in English: at work, with friends, everywhere.
02On calls home, the language he grew up around comes back slowly.
03He wants to speak, read and write it with confidence.
04Sorolingo's onboarding shows someone like him, so he knows it was made for him.
05A few minutes a day: a proverb, then a short lesson in text, images and audio.
06Streaks and badges keep him going, and every milestone is easy to share.
Illustrative storyboard, redrawn for this case study from the learner's journey and personas.
A
Ayo
Our first persona · an adult learner
To speak, read and write his native language with confidence
To see that the product is made for someone like him
An onboarding illustration that depicts Ayo
A female counterpart, so every learner sees themselves
F
Mr Fola & his son
A parent and a young learner
His son to grow up connected to the language
The son needs to feel the app is made for him too
An onboarding illustration of a young superhero in a cape
MarketCompetitive analysisThree direct and indirect competitors.
JourneyStoryboardingThe learner's path, from first interest to fluency.
AddInterview numbersHow many diaspora learners you spoke to, and where.
Insights
What shaped the product.
01
Learners need to see themselves.
Ayo, his female counterpart and Mr Fola's son all needed to feel it was made for them.
→
So wemade onboarding illustrations that mirror each persona.
02
Motivation is the hard part.
Language learning is a long game for busy adults abroad.
→
So weput streaks, progress and shareable badges on the dashboard.
03
Fluency means reading and writing too.
The goal wasn't only to speak, but to read and write with confidence.
→
So wedesigned tests in text, text + image, and text + image + audio.
04
Content is the product.
Educators and owners needed to create and update courses constantly.
→
So wedesigned an admin portal alongside the learner app.
Iterations
From storyboard to screens.
Onboarding iteration
AyoAn illustration that depicts our first persona.
His counterpartA gender counterpart, so every learner sees themselves.
Mr Fola's sonA young superhero in a cape, so kids feel it's made for them.